Sustainable Supply Chain Practices
Quotes
  • The training was very good at guiding and encouraging trainees to raise constructive and creative viewpoints.
  • The atmosphere and energy of the discussions and the active trainee participation was great.
Resources
Contact Us

Contact: Zheng He
Tel: 020-3882 2856

Worker Engagement
 
Background

In recent years through its frequent interaction with factory managers in Southern China, BSR membercompanies are often audiences to complaints regarding the shortage of skilled labor and high turnover. Recruiting,and particularly retaining, a workforce with broad, marketable skill sets is difficult, especially given that mostfactory workers will readily abandon one workplace for another if offered even a small RMB wage increase.Unsurprisingly, this high rate of turnover has damaging implications for stakeholders:

  • By chasing small wage increases in identical jobs at different facilities, factory workers, perhaps unknowingly so, deny themselves any opportunity to expand their skill sets.
  • By directing available resources toward basic training of new recruits, factory managers limit their ability to invest in advanced training for existing employees.

At the same time, industry research tells us that the very nature of migrant labor in China is changing.Whereas young women and men previously moved away from their rural homes in the North with the intent of working only temporarily in the South, these same laborers now tend to arrive in Guangdong Province with long-term career plans in mind. As part of this ambition, they are seeking the diverse abilities necessary for more challenging positions.The result is a significant disparity in demand and supply. At one end are factory workers who desire multifaceted expertise, but who may view independent professional development away from the factory.

Benefits

This program aims to provide a new mindset and experiment to resolve persistent labor issues in supply chain and explore a sustainable way beyond monitoring.

BSR Members Benefits
  • Explore solutions for workplace labor issues beyond monitoring
  • Empower workers to help tackle workplace issues and build a participatory culture
  • Get to the root causes of skill shortages to help suppliers find solutions
  • Enhanced transparency and ownership of factories to build a long-term and stable partnership
Suppliers Benefits
  • Enhanced worker loyalty and productivity
  • Provide factories with skilled labor
  • Build a participatory workplace through worker empowerment and management engagement
Employee Benefits
  • Provide opportunities for workers to enhance their knowledge and skills in critical areas relating to health, workplace issues, personal finance and personal skills while also improving the workplace environment
Methodology

Workers’ needs assessment is designed to be participatory and transparent. It entails comparing and sharing information gained through interviews with key stakeholders within the factories, e.g., factory management, HR personnel, clinic staff, and union leaders; conducting one-on-one interviews with randomly selected workers and holding focus groups discussions with workers.

Specialized training is also provided to foster management consciousness on the business benefi ts of developing the skills and potential of their work force. This training also equips line supervisors and managers with enhanced skills related to team building, confl ict resolution, effective communications, worker motivation and others.

Phase 1: Participatory Rapid Appraisal
  • Identify factory-based skill sets in demand and work with a local training organization to design and implement relevant curricula to bolster factory workers’ professional skills.
  • Carry out Participatory Rapid Appraisal (PRA) training and roll out in target factories identified by brands in China.
Phase 2:Training
  • Enhance the professional skills and future job advancement prospects of target workers identified during the interview process.
  • Curriculum development
  • Professional skills development training for factory workers on topics that are aligned with factory staff needs/vacancies
Phase 3: Evaluation Objective
  • Assess the outputs (number of trainees and topical focus areas) and outcomes (number of trainees promoted and/or retained over a period of time to be determined in concert with brands and the factory.
  • Baseline measures upon training completion and follow-up over determined period of time.
Partner

Nordstrom

 
Activities
Apparel
Apparel
Apparel
Apparel
Apparel
Apparel
Apparel
Apparel
Apparel
Apparel
Apparel
Apparel
Apparel
Apparel
Apparel
Apparel
Apparel

 

© 2010 CTI All rights reserved.        Address: Rm 1013, West Tower, Times Square 28, Tian He Bei Road, Guangzhou 510620, China