Contact: Zheng He
Tel: 020-3882 2856

In recent years through its frequent interaction with factory managers in Southern China, BSR membercompanies are often audiences to complaints regarding the shortage of skilled labor and high turnover. Recruiting,and particularly retaining, a workforce with broad, marketable skill sets is difficult, especially given that mostfactory workers will readily abandon one workplace for another if offered even a small RMB wage increase.Unsurprisingly, this high rate of turnover has damaging implications for stakeholders:
At the same time, industry research tells us that the very nature of migrant labor in China is changing.Whereas young women and men previously moved away from their rural homes in the North with the intent of working only temporarily in the South, these same laborers now tend to arrive in Guangdong Province with long-term career plans in mind. As part of this ambition, they are seeking the diverse abilities necessary for more challenging positions.The result is a significant disparity in demand and supply. At one end are factory workers who desire multifaceted expertise, but who may view independent professional development away from the factory.
This program aims to provide a new mindset and experiment to resolve persistent labor issues in supply chain and explore a sustainable way beyond monitoring.
Workers’ needs assessment is designed to be participatory and transparent. It entails comparing and sharing information gained through interviews with key stakeholders within the factories, e.g., factory management, HR personnel, clinic staff, and union leaders; conducting one-on-one interviews with randomly selected workers and holding focus groups discussions with workers.
Specialized training is also provided to foster management consciousness on the business benefi ts of developing the skills and potential of their work force. This training also equips line supervisors and managers with enhanced skills related to team building, confl ict resolution, effective communications, worker motivation and others.
